FAQ Topics


Where is your product from?

A century ago, hundreds of small shellfish canneries dotted the U.S. coasts. Today, the Ekone family cannery and smokehouse is one of the last few remaining. Located just upshore from our shellfish farm in Washington’s Willapa Bay, this is where our full tide-to-tin operation takes place.

Here, we hand-shuck or slice our seafood, before brining it in delicious seasonings. We then gently hot-smoke the pieces over a blend of hardwood chips, allowing their natural flavors to shine. As we hand-pack each tin, we add just a hint of oil, as is the Northwest style. We then label each can before it’s sent out for you to enjoy. The whole process happens quickly to preserve the seafood’s natural flavors and nutrients. Our cannery employs members of the local community, where many of us live as friends and neighbors.

Are these shelf stable?

Yes, all of our products are shelf stable for up to 3 years.

What if my Ekone can shows up dented?

The can is still safe to eat if the seal is not broken. If a can containing food has a small dent, but is otherwise in good shape, the food should be safe to eat. Discard deeply dented cans. A deep dent is one that you can lay your finger into. Deep dents often have sharp points. A sharp dent on either the top or side seam can damage the seam and allow bacteria to enter the can. Discard any can with a deep dent on any seam.


We originally tried using olive oil in our smoked oyster cans, but had issues with rancidity using olive oil. We've been very happy with the mildness of flavor from the sunflower oil, and the high heat that this oil can withstand. It's something we are continuing to experiment with.

Do your products contain MSG?

There is no MSG in any of our shellfish products. The ingredients for all items are listed at the bottom of the Description section on the product page.

Is your product gluten free?

Yes, all of our products are made in a gluten free facility.

Order Status & Shipping

When will my order ship?

Your order will ship within 1-3 business days after you place it. We ship with multiple ground services. You should receive your order within 3-7 business days after it is shipped.

How much is shipping?

There is a flat rate shipping of $9. Orders of $75 or more will qualify for free shipping.

Do you allow returns or exchanges?

Returns/Exchanges are permitted if the product is unused and undamaged. Additionally, return/exchange requests must be submitted to customer service within five (5) days of product receipt. Ekone will not provide return postage or label(s). The customer is responsible for return packaging and associated shipping fees. Please note that we will not refund/ship a new order until the previous one has been received by us.

What places do you ship to?

Currently we only ship within the U.S.

There also may be a store near you that carries our products. Take a look at our Store Locator tab.

How do I track my order?

When your shipping label is created you will receive an email to the email you used to place the order with a tracking number.



Our seafood is hand-raised or wild-caught from the cold waters of the Pacific Northwest. Here, vast forests, coastlines and rivers create a region of thriving habitats. We grow our shellfish in Washington’s tidelands, such as Willapa Bay, the cleanest, most productive coastal ecosystem remaining in the continental US. These healthy, abundant environments produce clean, nutrient-rich seafood.


Born of a passion, today Ekone is a flourishing family operation with expertise and wisdom built over generations. Our deep level of technical knowledge is what allows us to create seafood of exceptional quality. As one of the longest-standing shellfish farms to cultivate Washington’s tidelines, we’ve perfected our craft over decades. We’re proud to carry on this legacy and our family tradition.


Few companies can say they own the entire process from tide to tin as we do. At Ekone, our shellfish is loved right from our hatchery and carefully harvested, smoked, and hand-packed at our family cannery just upshore. Our wild-caught fish comes from friends, like local tribes and small Northwest fishermen. Every time you pop a tin of Ekone, you enjoy this sustainable and truly traceable seafood.


We prepare our shellfish in the tradition of the Northwest. This means we use little oil and pack our tins to the brim with large, succulent pieces of quality protein. Most of the weight of our cans comes from the seafood itself. We harvest, and then gently smoke and hand-pack our seafood at peak freshness to both preserve its nutrients and to let its natural flavors shine.


As a company deeply connected to natural ecosystems, we’ve long sought to protect them. We use zero-input regenerative farming practices, which help create bio-dynamic habitats that improve water quality and aquatic life. Our cannery also supports the people in our remote community. Our values ensure our commitment to the future and caring for the bounty of the sea.

More Questions?

We're always here to help!